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Internal Support Ticketing System — Next.js, PostgreSQL, Prisma, NextAuth, Python

Next.jsPostgreSQLPrismaNextAuthPython
Jul 2026 – Jul 2026GitHub

Highlights

  • Built a lightweight internal support ticketing workspace with Next.js, using Prisma and PostgreSQL for a type-safe data layer.
  • Implemented authentication and session management with NextAuth, securing ticket access by role.
  • Extended the platform with a multi-agent Python backend to automate ticket triage, routing, and response drafting, bridged to the TypeScript frontend via a shared service interface.
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